The article highlights an issue faced by both buyers and sellers on StubHub, where the platform’s “Recommended Tickets” filter significantly reduces the number of available listings for events. This can lead to a discrepancy between what is actually available in the market and what users see when they search for tickets. In Susan Burke’s case, she was unable to sell her extra Beyoncé concert tickets because StubHub’s “Recommended Tickets” filter hid them from most buyers.
The article also raises concerns about transparency on the platform as this feature is not clearly communicated or easily accessible for users. The fact that it is set by default and tucked away under a “Filters” section at the top makes it easy to miss, which can lead to frustration among both sellers and buyers who are unaware of its impact on their experience with StubHub.
Moreover, this issue extends beyond Beyoncé’s concert; NPR verified that similar discrepancies were found in other events such as sports games or concerts when clicking randomly selected listings. This suggests a systemic problem within the platform rather than an isolated incident related to one specific event.
In conclusion, while StubHub claims to make it easy and free for users to buy and sell tickets, this article brings attention to potential limitations of their service due to hidden filters that can significantly impact user experience. It underscores the importance of clear communication and transparency in online marketplaces like StubHub to ensure a fair and efficient transaction process for all parties involved.
[Original Article](https://www.npr.org/2025/03/26/nx-s1-5309700/music-sports-buy-tickets-stubhub) #buying #selling [Visit GhostAI](https://ghostai.pro/)
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